Shipping policy
We offer free ship within the European Union.
All orders are shipped free of charge.
Processing time
All orders are processed within 1–2 business days after the order is placed, excluding weekends and public holidays. Once your order has been processed, you will receive a confirmation email with shipping details.
Delivery times
Estimated delivery times vary depending on the destination and will be shown at checkout. Within the European Union, delivery usually takes 3–5 business days after dispatch.
Please note that delivery times are estimates and may vary due to external factors such as carrier delays, customs processing (if applicable), or peak periods.
Shipping confirmation and tracking
Once your order has been shipped, you will receive a shipping confirmation email including tracking information, where available.
Delivery address
Please ensure that all shipping information provided at checkout is accurate and complete. We cannot be held responsible for delays or non-delivery due to incorrect or incomplete address details.
Failed delivery
If a shipment is returned to us due to an incorrect address, failed delivery attempt, or refusal of delivery, we reserve the right to charge additional shipping costs for resending the order.
Questions
If you have any questions regarding shipping, please contact us at: hello@one-more-reason.com